Shipping policy

*Please note that our shipping times are estimates, and do not include holidays or weekends in the transit time. At different times of the year, such as holiday seasons, we may adjust our delivery timeframes. Please refer back to this page for updates.

How We Ship

We ship our products within Canada and the United States only. All shipments are sent using Canada Post within Canada, and United States Postal Service in USA.

Approximate Transit Delivery Times:

Canada Post Mail, 2-7 business days; no tracking

Canada Post Xpresspos, 1-2 business days

Canada Post Expedited Parcel, 1-7 business days

USPS Priority Mail, 1-3 business days

USPS First Class Mail, 1-3 business days

Tracking for USA and Canada

Tracking is available on all orders except flat rate Canadian shipments/Canada Post Mail option.

Promotions

If you are using a discount or promotional code, ensure that it has been applied before final checkout.

Customs/Duties

Femme Hardware Inc. is not responsible for any Customs or Duties. It will be the buyer's responsibility to pay for any Brokerage, Customs for Duties fees that may arise.

Order Production Times

As our items are made to order, please allow 5 days for production. During high volume seasons, our production times may increase. We do our best to update our website (in product listings or on this page) to reflect our current productions times. 

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